Terms of Use

Effective date: July 9, 2026

These Terms of Use (the “Terms”) govern your access to and use of Call In Studio’s websites, applications, telephone, audio, video, messaging, recording, transcription, and related services (collectively, the “Services”). The Services are operated by Autotelics, LLC (“Call In Studio,” “we,” “us,” or “our”). By creating an account, purchasing Services, or otherwise accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

Eligibility and Authority You must be legally able to enter into these Terms. If you use the Services for an organization, you represent that you have authority to bind that organization. You are responsible for all activity under your account and for keeping your credentials confidential. Do not share your account or permit unauthorized access to it.

License and Service Changes Subject to these Terms, Call In Studio grants you a limited, non-exclusive, non-transferable, revocable right to use the Services for their intended purpose. We may change, suspend, or discontinue all or part of the Services when reasonably necessary for operations, security, legal compliance, or product development. We do not guarantee that the Services will be available, uninterrupted, secure, or error-free at all times.

Your Content and Permissions You retain any rights you have in audio, video, recordings, messages, prompts, images, files, transcripts, and other material that you submit to or create through the Services (“Customer Content”). You grant Call In Studio a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, process, and display Customer Content solely as necessary to operate, support, secure, improve, and provide the Services and as otherwise required by law.

You represent and warrant that you have all rights, permissions, notices, and consents necessary to submit Customer Content and to authorize its use through the Services. You are responsible for the content of your shows, calls, meetings, recordings, and communications, including how and where they are shared or published.

Recording, Transcription, and Communications Consent The Services may enable recording, storage, playback, download, transcription, and distribution of telephone calls, voicemails, audio, video, and messages. You are solely responsible for determining whether recording, monitoring, transcription, disclosure, or distribution is lawful and for obtaining all required notices and consents from every participant before using these features. Laws vary by jurisdiction and may require consent from all parties. Call In Studio does not provide legal advice and does not determine whether your use is lawful.

If you enable transcription or another content-processing feature, you authorize Call In Studio and its service providers to process the applicable Customer Content only to provide that feature. Do not use the Services to submit material you are not authorized to record, process, or disclose.

Acceptable Use You may not use, or allow another person to use, the Services to: violate any law or third-party right; infringe copyright, trademark, privacy, publicity, or other rights; make unlawful threats; commit fraud, harassment, impersonation, or deception; distribute malware or interfere with the Services; bypass access controls, rate limits, or security measures; use another person’s account or data without authorization; send unlawful or unsolicited communications; or violate the applicable requirements of our communications, payment, hosting, or other service providers.

Artificial Intelligence and Automated Access Except with Call In Studio’s prior written authorization, you may not use any bot, crawler, scraper, agent, automated workflow, artificial-intelligence system, machine-learning system, or similar technology to access, navigate, collect from, copy, monitor, interact with, or use the Services.

You may not use any portion of the Services—including our software, interfaces, documentation, audio, video, recordings, transcripts, messages, metadata, directories, Customer Content, or service output—to train, fine-tune, evaluate, improve, or otherwise develop an artificial-intelligence or machine-learning model, system, or dataset. You may not cause, permit, or assist another person or entity to do so. This restriction includes use through an account, API, browser automation, plug-in, extension, or third-party service. It does not prohibit Call In Studio from using the service providers needed to deliver a feature you have selected, such as an authorized transcription feature.

Expression and Platform Responsibility Call In Studio supports the lawful exchange of ideas and does not endorse the views expressed by customers, hosts, callers, guests, or other users. We aim to provide a communications service that permits robust discussion and creative expression.

That commitment does not authorize unlawful conduct or conduct that violates these Terms. Call In Studio is a private service and is not required to host or transmit any particular communication. We may investigate and act on violations, including by removing or disabling content, restricting features, suspending or terminating accounts, preserving information, or cooperating with lawful process. We are not obligated to monitor all activity and do not guarantee that objectionable or unlawful material will be identified or removed.

Intellectual Property and Feedback The Services and their software, design, text, graphics, logos, and other Call In Studio materials are owned by or licensed to Autotelics, LLC and are protected by law. Except for the limited license above, these Terms grant you no rights in them. If you send us feedback or suggestions, you grant us the right to use them without restriction or compensation; this does not transfer ownership of your Customer Content.

Copyright Complaints If you believe material available through the Services infringes your copyright, send a written notice containing the information required by 17 U.S.C. § 512(c)(3) to: Copyright Agent, Autotelics, LLC, mail@callinstudio.com. We may disable or terminate accounts of repeat infringers where appropriate. This section does not replace any required registration of a designated agent with the U.S. Copyright Office.

Third-Party Services The Services rely on third parties, including communications, video, storage, payment, and transcription providers. Their services may be subject to their own terms, policies, technical limitations, and acceptable-use requirements. Where a third-party requirement applies to your use of the Services, you must comply with it. We are not responsible for third-party services that are outside our reasonable control.

Fees, Credits, and Refunds You must pay all applicable charges and taxes. Unless required by law or expressly stated otherwise in writing, payments, account credits, and unused balances are non-refundable and non-transferable. We may suspend or terminate Services for overdue amounts. You remain responsible for charges incurred through your account before its closure or suspension.

Suspension and Termination You may stop using the Services at any time. We may suspend, restrict, or terminate your access immediately if we reasonably believe that you violated these Terms, created risk or legal exposure for us or others, failed to pay amounts due, or if suspension is required by law or a provider. Upon termination, your license ends, but provisions that by their nature should survive will survive, including provisions concerning intellectual property, indemnity, disclaimers, liability limits, and disputes.

Indemnification To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Autotelics, LLC, Call In Studio, and their officers, employees, contractors, and agents from claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your Customer Content, your use of the Services, your recordings or transcriptions, or your violation of these Terms or applicable law.

Disclaimers THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, CALL IN STUDIO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY LAW, CALL IN STUDIO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY. CALL IN STUDIO’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO CALL IN STUDIO FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS DO NOT EXCLUDE LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED.

Governing Law and Disputes These Terms are governed by California law, without regard to conflict-of-law rules. Before bringing a claim, you agree to contact us at mail@callinstudio.com and attempt to resolve the matter informally for at least 30 days. Except where applicable law requires otherwise, any dispute will be brought exclusively in the state or federal courts located in San Diego County, California, and you consent to their jurisdiction.

Changes to These Terms We may change these Terms from time to time. Material changes will be posted on this page with an updated effective date and, when reasonably practicable, communicated through the Services or by email. Changes apply prospectively. Your continued use of the Services after the effective date of an updated version means you accept the updated Terms.

Contact Questions about these Terms may be sent to mail@callinstudio.com.